Hotel Policy and House Rules

Tariff

  • The tariff is for the room only and is exclusive of any government taxes applicable. Meals and other services are available at extra cost. To know your room tariff, please contact the hotel staff

Settlement of bills

  • Bills must be settled at the time of check-in

Check-in / Check-out

  • Check in is 1PM and check out time is 11AM. Subject to availability, early check-in and late check-out will be considered.

Safety and Security

  • The hotel management does not take any responsibility for loss of valuables in the room.
  • For your own safety, please follow fire safety and emergency response procedures as directed by our staff.
  • Room equipment is intended for you to use while staying in the hotel and are not to be taken out of the hotel premises
  • Carrying any flammable and explosive material strictly prohibited
  • Bringing weapons into the hotel is strictly prohibited
  • Hotel management reserve the right to deny check-in where customers are unable to provide a valid government id or where minor Guests are travelling unaccompanied or if the Hotel is suspicious of the Guests check-in at it’s Property.
  • Use of iron, hot plates, electric heaters or any other heater devices in the rooms not permitted

Pets

  • Pets are prohibited in rooms and other areas of the hotel

Cancellations & Refund

  • Cancellation 3 days prior to check in will be refunded 100%
  • If cancelled within 24 hours of check-in, 50% will be refunded
  • If cancelled after check-in time, no refund will be given

Code of Conduct

  1. Unmarried couples are not allowed.
  2. Drinking is prohibited within the property
  3. You will be charged for any damage to the hotel’s property caused by you or your guest
  4. Gambling or other acts that are contrary to good morals and local laws are strictly prohibited.
  5. Please do not walk or stay in the public areas of the hotel in unsuitable clothing like underwear, bathing suit and casual dresses are prohibited
  6. Partying of any kind is prohibited within the hotel property
  7. Guests are requested to be mindful of other guests who are staying and not cause noise that can disturb them.
  8. Hotel is entirely non-smoking. Please use the garden area outside the property for smoking
  9. Washing and drying clothes in the room are not allowed. Please call housekeeping for laundry services
  10. Room equipment is intended for you to use while staying in the hotel and are not to be taken out of the hotel premises
  11. Preparing food is not allowed in the rooms